Change Log

The Change Log provides lightweight change management for districts where a small team may plan, approve, implement, and troubleshoot the same change.

Quick Log

Use Quick Log for a routine change. Provide a descriptive title, category, impact level, implementer, and a useful summary. High-impact changes prompt for affected users and a back-out plan.

Full Change

Use Full Change for larger or riskier work. Capture the maintenance window, planned start and end, affected systems, user impact, detailed implementation plan, back-out plan, related ticket, and documentation links.

Use the log during troubleshooting

Search recent changes or use the calendar view when a problem begins after an earlier implementation. A detailed entry also becomes a repeatable procedure when a certificate renewal or configuration change returns months later.

Good change titles: Name the system and action—such as “Update SSL certificate on wireless controller”—so another technician can recognize the likely impact without opening every entry.

Video 4: Change Log — Watch on YouTube